“Reporting eats half the week.”
Bring the numbers together and prepare the report for someone to check.
6–12 hrs / week2–4 people
Less copying. More time to act.
Your business is ready for AI. Your team is too busy to build it.
Your team is occupied running the business. Building the infrastructure to change it becomes another job nobody has the capacity to do.
We build the AI-powered infrastructure your business doesn't have time to build.
An external infrastructure-building function. Without building an internal AI department.
A faster workflow still needs someone to run it.
An AI agent can help a person complete the work. An operator removes the need for the process that drives the work.
Manual
- Request
- Brief
- Design
- Copy
- Assemble
- Review
- Publish
People carry the work and coordinate the handoffs.
Agent-assisted
- Request
- Brief
- AI-assisted production
- Human handoffs
- Review
- Publish
AI speeds up tasks. The process still needs a driver.
Operator-led
- Approved brief
- Scoped production line
- Review-ready page
One defined input in. One predictable output out.
Operators render the steps to one input, one output.
Micro-scoping facilitates operators to transform any process into a predictable automated routine.
Sound familiar?
The thing you keep putting off fixing.
The report. The chasing. The same details entered again. You know there should be a better way.
Illustrative workloads · hours are total team time
“We type the same details into three systems.”
Enter information once and pass it to the places that need it.
4–8 hrs / week2–3 people
Less retyping. Fewer mismatched records.
“Getting a new client started means endless chasing.”
Collect the details, flag what’s missing and keep the next step moving.
2–4 hrs / new client2–4 people
Less chasing. A clearer handover.
“Every proposal starts from scratch.”
Use the brief, approved pricing and service details to prepare a draft for sign-off.
2–5 hrs / proposal2–3 people
Less rewriting. Easier reviews.
“I keep asking where things stand.”
Put job status, ownership and next steps in one place.
3–6 hrs / week3–6 people
Fewer update requests. Clearer ownership.
“Every request needs someone to sort it.”
Send routine requests to the right place and flag the ones that need a decision.
4–10 hrs / week2–4 people
Less manual sorting. Fewer missed requests.
Example estimates, not promised savings. We measure your workload and agree what can improve before building.
See how an operator works.
An agent would need you in the room for every step. The operator follows a defined chain and just builds. These are real runs, replayed.
- 01Reads the briefWhat exists, what the result must be
- 02Finds what it costsThree gaps worth fixing
- 03Locks the scopeAgreed before a line is written
- 04Builds the pageNo prompts. No supervision.
- 05Delivers for reviewThe result, live
An agent would need you to prompt every step. This ran start to finish on its own.
the site as it was
You don't need a bigger team. You need one thing fixed.
Bring us the process that's slowing you down. We'll build the fix, prove it works in your business, then decide together what comes next.
01
We find the bottleneck
Show us where work piles up. We map the process and pick the one fix worth paying for first.
02
We build the fix
We define what goes in, what comes out, and what it can never do. It plugs into the tools you already use.
03
We prove it safely
It runs against your current process first. Approvals stay in place until it has earned more autonomy.
04
You see the numbers
Less manual effort. Faster turnaround. Fewer errors. Measured against where you started. Then we pick the next one.
Illustrative workflow, not a client result
Start with one thing that keeps costing your team time.
Lead handling in a service business.
Before
- Enquiry arrives
- Team reads and qualifies
- Details entered in CRM
- Someone prepares follow-up
Operator-led
- Enquiry captured
- Qualification recorded against agreed rules
- CRM updated
- Follow-up drafted or sent within policy
- Exceptions routed to staff
Routine work can run within agreed permissions. Uncertain cases and sensitive decisions stay with your team.
Manual minutes per enquiryTime to first responseExceptions needing review
It does the job. Inside rules you set.
Before anything runs, we agree what it handles, what it can touch and when it must stop and ask you. Everything it does is logged.
You set the input
You set the permissions
You see every output
It asks before it guesses
The next improvement should not start from zero.
Each deployment can reuse what we learn about your systems, data and operational rules. Your infrastructure becomes more useful as the business context becomes better understood.
Built from the commercial side of the problem.
Renaldo Edmondson spent 15 years in marketing, including as Head of Marketing at Bisk Education, one of the oldest OPMs in America. Sorted brings that experience of stretched teams and unrealised opportunities to practical infrastructure development.
The elephant in the room
Who builds the thing that gives you time back?
An open letter to the people running the business.
Your business is losing time, and you probably already know where.
The report someone rebuilds every week. The enquiry copied between systems. The estimate waiting for information. The creative asset still being manually built.
The problem isn't recognising the opportunity. It's finding the time and people to do something about it. Your team is busy running the business. Building the infrastructure that would create more capacity becomes another job in the queue.
The businesses that need this infrastructure most often have the least capacity to build it.
I spent 15 years in marketing, including as Head of Marketing at Bisk Education, one of the oldest OPMs in America. I saw the gap between knowing what needed to improve and having the resources to make it happen. Sorted exists to close that gap.
Not another tool for your team to manage.
We work alongside your business as an external infrastructure-building function. We identify one costly bottleneck, build a scoped operator into the systems you already use where practical, and test it against the existing process.
The aim isn't to give someone an AI assistant and another set of instructions. It's to remove the routine coordination needed to produce a defined result. Permissions, approvals and exception handling are agreed before the work runs.
One improvement. Then the next.
We agree what success looks like before building. Less manual effort. Shorter cycle times. Fewer avoidable errors. More useful capacity. We measure what changes rather than promise a saving in advance.
Once the first improvement is working, we use that evidence to decide what comes next. Each build can reuse the connections and context established before it.
You don't need to turn your team into an AI engineering department. You need a practical way to make the business more capable.
Renaldo EdmondsonFounder, Sorted
Let's fix your bottleneck.
Bring one process that costs too much time or holds the business back. We'll discuss the workflow, the systems it depends on and what a worthwhile improvement would look like.
Start with an Operational Blueprint and a proposal for one bounded build. Scope, acceptance criteria and costs are agreed before development.